Frequently Asked Questions
Q: Why should I clean my watch?
A: Cleaning your watch isn't just about aesthetics; it's about maintaining its functionality and longevity. Over time, dust, dirt, and moisture can accumulate on the watch's surface and within its mechanisms, potentially affecting its performance. Regular cleaning helps prevent wear and tear, preserves the watch's value, and ensures it continues to function accurately. Additionally, a clean watch represents a timeless piece of craftsmanship and enhances its overall beauty!
Q: How often should I clean my watch?
A: The frequency of watch cleaning depends on factors like usage, environment, and exposure to elements. However, a general guideline is to clean your watch every few months to maintain its luster and performance. For watches exposed to harsh conditions or frequent wear, more frequent cleaning may be necessary. Always refer to your watch's manual for specific maintenance recommendations.
Q: How do I use Time To Shine cleaning kits?
A: Each kit comes with clear and easy-to-follow instructions. We also provide online resources in our 'How To Use' page.
Q: What types of watches are compatible with your products?
A: Time To Shine products are versatile and suitable for an array of watch styles, including classic, sporty, digital, and more. The critical consideration is that the watches must be water-resistant or, ideally, waterproof to ensure compatibility with our products.
Q: Are Time To Shine products safe for all types of watches?
A: Our specialised cleaning kits are designed to effectively and safely clean, protect, and restore waterproof or water-resistant watches. Providing that your watch is water-resistant or waterproof, our products can be used with confidence, ensuring both a brilliant shine and the watch's structural integrity.
Q: Which materials are suitable for use with Clean Your Watch products?
A: Clean Your Watch products are compatible with a range of materials, including stainless steel and a variety of precious metals like gold, silver, and platinum. In addition, our products are safe to use on a wide array of precious stones, such as diamonds, pearls, brilliant gems, and crystal. You can trust our products to provide effective and gentle care for a wide spectrum of materials commonly found in your cherished timepieces and jewelry.
Q: Can Time To Shine kits be used for cleaning other types of jewellery besides watches?
A: Yes, our products are versatile and suitable for cleaning a wide range of jewellery, including necklaces, rings, bracelets, and more.
Q: Can Time To Shine kits be used for vintage or heirloom watches and jewellery?
A: Absolutely! Our kits are suitable for modern and vintage timepieces and jewellery, including heirlooms. They are designed to restore and protect all types of valuables.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to various countries. You can check our shipping information for specific details and rates.
Q: What is the return and refund policy for Time To Shine products?
A: We offer a hassle-free return and refund policy. If you are not satisfied with our products, please review our Returns page for detailed information.
Q: How can I contact Time To Shine customer support?
A: You can reach our customer support team through our Contact Us page. We're here to assist you with any questions, concerns, or assistance you may need.